We Can Deliver To -
- UK - Free - click here for more information
- European Union, 2 working days - £15.95
- Non EU- European Countries 2- 4 working days - £15.95
- America, Canada & Mexico 2-4 working days - £19.95
- Rest of World 5-7 working days - £ 32.00
All deliveries need to be signed for, so please choose a location which will be convenient for you and do ensure that there will be someone at the delivery addresses between the hours of 09:00-18:00. All items dispatched are assigned a unique tracking number which will be sent to you by email. You will be provided a link to our courier’s site to allow you to track your package.
- Standard Royal Mail Delivery (2-3 working days) - Free
- Next Day Royal Mail Special Delivery - £7.50
- Next Day UPS Delivery - £8.95
- Saturday Royal Mail Special Delivery (mainland UK customers only) - £10.50
European Union Delivery Service
- Delivery to countries in Europe within the European Union along with Liechtenstein, Norway and Switzerland for orders placed before 12 noon (Monday to Friday - excluding bank holidays) will arrive by the end of the 2nd working day.
- European Island and remote locations including the Azores, Canary, Ceuta, Faroe Islands, Montserrat and Mayotte deliveries are charged at £30.00 inclusive of VAT. All orders placed before 12 noon (Monday to Friday- excluding bank holidays) should arrive between 2 and 4 working days however we ask that you allow up to 7 working days.
- The standard European Union delivery is charged at £15.95 (inclusive of VAT).
Europe, Non European Union Delivery Service
- European countries outside the European Union for all orders placed before 12 noon (Monday to Friday- excluding bank holidays) will arrive between 2 and 4 working days.
- Non-EU orders for both goods & delivery are exclusive of VAT. VAT (20%) is removed from your order at checkout.
- The standard delivery is charged at £15.95 exclusive of VAT (see below for exceptions)
- Exceptions- Russia, Armenia, Azerbaijan Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan Uzbekistan and Georgia deliveries are charged at £30.00 exclusive of VAT. We also ask that you allow up to 10 working days subject to customs procedures in these locations.
America, Canada and Mexico
- On orders placed before 12 noon (Monday to Friday- excluding bank holidays) please allow 2-4 working days for delivery to mainland America, Canada and Mexico, which is charged at £19.95 exclusive of VAT. Please note some remote territories and islands may be subject to additional costs and therefore will be charged at £32.00 exclusive of VAT.
- Non-EU orders are exclusive of VAT. VAT (20%) is removed from your order at checkout.
International Delivery – Rest of the World
- On orders placed before 12 noon (Monday to Friday- excluding bank holidays) please allow 5-7 working days for international delivery, which is charged at £32.00 exclusive of VAT
- Non-EU orders are exclusive of VAT. VAT (20%) is removed from your order at checkout
- Parcels will need to be signed for in person.
- Delivers are made between 09:00 and 18:00 hours. Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If you are not present at the time of delivery, our courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time.
- Transactions are processed in pounds sterling
- All Royal Mail orders must be recieved and payment cleared by 2pm to be dispatched on the same day. Note parcels sent using a next day delivery option may take up to 2 working days for those located in the highlands and islands.
- All UPS orders must be received and payment cleared by 12 noon to be dispatched on the same day.
- All engraved items ordered are processed at 9am each day and are then dispatched close of business on the 3rd working day.
- All purchases delivered outside the European Union have VAT @ 20% deducted from the items & delivery charge total during the checkout process.
- Please note that any duty and taxes incurred in the country of destination are the responsibility of the customer.
- Please be aware that as part of our payment security process additional financial checks via the Streamline/RBS/ World pay risk management system will be undertaken and may result in the delay of goods being dispatched. Therefore it is very important that we are able to contact you both by email and telephone should any issues or queries arise relating to your payment. If we are unable to contact you using the number given it may delay your order being processed.
- For security reasons we are unable to deliver goods to PO Boxes unless located in the United Arab Emirates. We are also unable to deliver for security reasons to hotels.