UK Delivery uk

Free UK Delivery

Royal Mail

  • All orders placed before 2pm Monday to Friday, excluding bank holidays will be dispatched on the same day. Any items ordered after 2pm will be dispatched the following Monday except on bank holidays and with the exception of precision laser engraved items.
  • Please allow up to 3 working days for the dispatch of any precision laser engraved jewellery items.
  • Saturday delivery is available to mainland UK customers only. 

UPS

  • All UK orders using UPS must be received and payment cleared by 12pm (noon) Monday to Friday excluding bank holidays, Any items ordered after 12 noon will be dispatched the following Monday except on bank holidays and with the exception of preciosn laser engraved items.
  • Please allow up to 3 working days for the dispatch of any precision laser engraved jewellery items,

Delivery Charges

  • Standard Delivery (2-3 working days) - Free
  • Next Day Royal Mail Special Delivery - £7.50
  • Saturday Royal Mail Special Delivery - £10.50
  • Next Day UPS - £8.95

Additional Information

  • Deliveries are made between 09:00 and 18:00 hours.
  • All items dispatched are assigned a unique tracking reference and must be signed for.
  • We can deliver to both residential and commercial addresses.
  • Highland and Islands customers using a next day delivery service should be aware that the delivery may take up to 2 working days.
  • Transactions are processed in pounds sterling.
  • Please be aware that as part of our payment security process additional financial checks via the Streamline/World pay risk management system will be undertaken and may result in the delay of goods being dispatched. Therefore it is very important that we are able to contact you both by email and telephone should any issues or queries arise relating to your payment. If we are unable to contact you using the number given it may delay your order being processed.

Free Luxurious Gift Wrapping & Card

  • All jewellery and gifts items purchased come luxuriously gift wrapped in tissue paper before being placed into our signature mulberry and white candy striped box which is then tied with a crisp white ribbon.
  • During the checkout process you will have the option of writing a gift message with your order which will arrive with your gift, enclosed in a white envelope. If you choose not to write a gift message, one blank card and envelope will be included in every order. 

30 Day Returns Policy

  • Here at Sheenashona Jewellery we operate a "30 day if you don't love it, return it policy". This means should you for any reason change your mind when you receive any piece of jewellery or gift you can simply return the item(s) within 30 days of the date of shipment in its original condition with the exception of diamond products and sale items which have a 14 day returns policy. Please note bespoke orders and personalised/engraved orders cannot be returned or exchanged. In the interests of hygiene we do not accept returns or exchanges on earrings unless faultyFor full details click here to view 30 days returns policy

 

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