UK Delivery uk

Free UK Delivery

Royal Mail 

  • All orders placed before 2pm Monday to Friday, excluding bank holidays will be dispatched on the same day. Any items ordered after 2pm will be dispatched the following Monday except on bank holidays and with the exception of precision laser engraved items.
  • Please allow up to 3 working days for the dispatch of any precision laser engraved jewellery items.
  • Saturday delivery is available to mainland UK customers only. 

Delivery Charges

  • Standard Delivery (2-3 working days) - Free
  • Next Day Royal Mail Special Delivery - £7.50
  • Saturday Royal Mail Special Delivery - £10.50

Additional Information

  • Deliveries are made between 09:00 and 18:00 hours.
  • All items dispatched are assigned a unique tracking reference and must be signed for.
  • We can deliver to both residential and commercial addresses.
  • Highland and Islands customers using a next day delivery service should be aware that the delivery may take up to 2 working days.
  • Transactions are processed in pounds sterling.
  • Please be aware that as part of our payment security process additional financial checks via the Worldpay risk management system will be undertaken and may result in the delay of goods being dispatched. Therefore it is very important that we are able to contact you both by email and telephone should any issues or queries arise relating to your payment. If we are unable to contact you using the number given it may delay your order being processed.
  • Please be aware for security reasons we are unable to deliver to hotels, PO boxes, drop boxes or pack stations.

Free Luxurious Gift Wrapping & Card

  • All jewellery purchased come luxuriously gift wrapped in tissue paper before being placed into our signature mulberry and white candy striped box which is then tied with a crisp white ribbon (this excludes bracelets from the Diva collection which come on our signature card along with a jewellery pouch in a clear sleeve).
  • During the checkout process you will have the option of writing a personalised gift message with your order enclosed in a white envelope.  

14 Day Returns Policy

  • Here at Sheenashona Jewellery we operate a "14 day if you don't love it, return it policy". This means should you for any reason change your mind when you receive any piece of jewellery or gifts you can simply return the item(s) within 14 days. Please note bespoke orders and personalised/engraved orders cannot be returned or exchanged. In the interests of hygiene we do not accept returns or exchanges on earrings unless faultyFor full details click here to view 14 day returns policy